What Sex Toy Retailers Can Learn from the EdenFantasys Scandal

October 13th, 2013

Let me preface this article by explaining which scandal I am talking about because there are many. EdenFantasy has been doing wrong by employees, clients, manufacturers and reviewers for years. But several months ago, the owner “discovered” there was barely enough revenue left to keep the company afloat. He fire all the employees and shut down all the clubs and programs, including Sexis and EdenCafe, that had been going on. He, then, decided to cut how many points — points that contributors had earned — that contributors could put toward their orders. This resulted in a strange “point consideration proposal” by Fred who literally and liberally berated the community for abusing the system that he had championed for years.

I quote:

You will be asked to submit a reconsideration request. It is optional. If you chose not to participate, your points will remain as they are now.
We review the submission manually and decide whether your points will be restored or completely erased.

All your points (or converted Gift Cards) will be cancelled and removed if company finds that you accumulated 500 points or more by intentionally abusing the system.

EdenFantasys is not a store you an trust!

Around this time, many products were “discontinued.” Reviews and orders were being canceled left and right. Some, mind included, took months to get out. Anyone who wanted to buy something was hard-pressed to do so. Affiliates who had reached their payouts were not — and some still haven’t been, 5 months later — paid. During this whole thing, Fred refused, and then denied when I brought it up, to discuss or admit the state of the company. He banned many contributors and limited the accounts of others, myself included. However, many of the previous employees began to speak up about how this was just the cherry on top of the shit sundae.

Reviewers and shoppers who wised up by reading posts like mine left in droves, many opening up a blog for the very first time. Others took to Twitter and other review/affiliate programs in light of Fred/EdenFantasys’ policies.  SheVibe opened their own forum.

There’s no doubt that it’s a ridiculous scandal and one that could have been completely avoided. It hurt the company and left the community scarred and fragmented, but that’s not all there is to it. Eden’s fallacies are absolutely a lesson that other companies can — and should — learn from. This is far from a cohesive list, so I encourage you to add your thoughts in the comments. I may even add them to this post. The scary part is how many of these facts are simply common sense.

Business Management

  • Don’t turn a blind eye to things like the bills. They don’t go away. Quite the opposite. They pile up, and you ruin your reputation with consumers, manufacturers and other companies with whom you have a relationship. When it gets to the point that the company needs to be shut down or sold immediately because you ignored or tried to deny away the problem for months or even years, there’s no one to blame but yourself.
  • Yes, you have to spend money to make money. No, you shouldn’t spend thousands or millions of dollars on projects that don’t bring in money and ultimately bleed the company dry. Yes, working with bloggers can yield positive results. No, it shouldn’t be your only end game.
  • Don’t blame the customers for your bad business practices. This falls under the “there’s no one to blame but you” category, but I’ll talk about it more anyway. Don’t blame customers for taking advantage of programs or sales that you created.
  • It’s such a sleazy thing to base your business on the idea that you will make deals with others. That you will slip them something a little extra under the table or that you’ll bow to their demands to appease them, especially if you’re hurting your customer in the process.
  • Don’t try to do it all. Even if you have the best of intentions, you can’t do it all. You just can’t. Determine what you can do and do it well rather than spreading yourself too thin. Otherwise, you wind up starting clubs and giveaways and blogger outreach. The best case scenario is that it works with a few hiccups or that it doesn’t, and you can gracefully back out. Sometimes people will understand. On the other hand, if you don’t realize that you’re setting yourself up for failure, you might make a bunch of promises that you can’t deliver on, which may result in some unhappy customers.
  • Treat your employees well because they are what make your company run. They may be the face that customers see. They have the power to testify against you in court and to tell your dirty little secrets.

Community

  • When you reward your contributors for listing pros and cons about things, they’ll do the same for your company. It’s not about bloggers, it’s about pissing off vocal people. And bloggers will talk — even Metis Black mentioned how quickly the network works a CatalystCon West —  partly because we like to talk to begin with, but it’s more than that. I feel as though I owe readers the truth, whether it’s about a a toy or a company. I feel an obligation to tell buyers that a company isn’t reputable. As a blogger, I feel a sense of community with my fellow bloggers, and I want to help protect them from companies that will take advantage of them. So it’s my job to talk about it on this blog, on Twitter, on Tumblr, on Facebook or on your forum. Wherever I can talk about what you did wrong, I will. It’s not about you. It’s not petty vengeance. It’s about raising awareness of wrongdoing.
  • This leads me to my next point: don’t lie. The truth always comes out. Either you wind up telling bigger lies to cover up the succession of untruths, you get caught in the act or you wrong a person whom you trusted with your secret, and the truth comes out. The truth always comes out. Can you deal with that?
  • People don’t react to change well, especially not if it’s sudden. Yes, you may have to change the focus or programs that your company has. If you do it all at once, people will complain because they’ve become accustomed to a certain lifestyle. You can attempt to smooth things over by explaining why you have to change, and even though you don’t have to explain how your company works or what you’re doing, a little transparency goes a long way. When you start lying, even if it’s just by having shady practices, people stop trusting you.

And that trust? Yea, it’s kind of important when you use marketing campaigns about how people can trust you.

 

7 Comments


The Death of EdenFantasys

June 5th, 2013

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If you’ve been around the Internet the last couple days, then you’ve probably come across this audio video, featuring the voice of Fred, the owner of EdenFantasys, and some staff members as he fires them all in bulk – and all without really saying so. In the event that the video gets deleted, Epiphora has a transcript up on her site. Multiple sources have verified the validity of the video; although Fred continues to deny that it’s real (also in E’s blog).

In fact, that post only outlines years of member abuses, shady behavior and a whole slew of things that have made people walk away from the company and community with a sour taste in their mouth. Not one, not two, but multiple of my friends have been banned from EdenFantasys over the years, and most of the time there was no legitimate reason other than “makes the site look bad.” In fact, review policy was changed a while back to state that we could only write positive reviews, more or less, to keep things looking all sunshine and kittens.

And, so the gist of the audio is that things had been going downhill for some time, but the company wasn’t even able to break even last month. So… Fred had to fire everyone via audio chat in a completely roundabout way. While he made it obvious that he had known what was coming, some people were completely blindsided, and he didn’t even take the time to fire some people. He simply changed email passwords to some people, essentially ending their jobs in the shittiest way possible. But, hey, it’s not the first time.

Things have been going downhill for some time according to Fred in that recording. In fact, Fred would have you still believe that everything is just hunky dory, and the only staff member who’s still around is spewing those lies to the community. But it’s more obvious than ever that things are bad. Stock has been dwindling for months. Good luck trying to find anything to spend those gift cards on because vendors don’t want to deal with the company. They’re calling the shots, but Fred’s minions would have you believe that inventory is shrinking to get rid of redundant products. As the truth comes out, it seems like this never was the case.

I’m eventually getting to my point, which is something along the lines of “I can’t believe he treated employees like this and is lying point blank to the community” and “I totally saw this coming.” By now, you’ve probably heard complaints from several people about various aspects of EF dealings, including unfair bannings, blocking off-site links, sending out used toys and employee abuse. So, I’m not entirely surprised that things have gone down in flames, but I don’t think anyone could have seen this coming the way that it did. Even staff members were left out in the cold, and now that we have proof that Fred is blatantly lying, it only brings into question everything he has ever said and, by association, anything the staff members have ever said because we don’t know how much involvement he had in it.

[edited to add]

I would count several people who have worked for the company among my friends, and I don’t mean to implicate them as dishonest, but I don’t know that what Fred told them was in truth.

[/edit]

Fortunately, I have no personal loss, but many people do, and many people are still drinking the god-damned Kool-Aid for some unknown reason. I’m being realistic. I cashed out my points and bought one of the few freakin’ things that still left in stock because I don’t even know if the website will be around tomorrow. Some people are in a so-called panic mode, and they’re not wrong to be.

Even before this, my role really dropped. I was unhappy with the company after they fucked with my friends and I became far less active. However, I still signed in and accepted reviews for one simple reason: I was gaming the system. It went something like this.

  1. I’d write reviews and participate on site for points
  2. I’d turn those into gift cards and buy other stuff
  3. I’d get points for those purchases (the system no longer allows this)
  4. I’d use my affiliate code to earn actual money

No, I didn’t feel bad about this. I always felt that the company had it coming from an ethical standpoint and their system continued to let me do it for years. You see, I agreed with all my friends who had left but I kept my mouth shut long enough to make this work for me because who doesn’t want some extra cash or free sex toys?

I think, perhaps, that the methodology to spend money to make money is one that Fred does not understand. Throughout those years, I became increasingly frustrated by this community movement. Sure, some awesome people joined even after the people I have grown used to left, but the blogger outreach and points programs led to a lot of shitty reviews and spam that made the site that much less useful. If you weren’t all overly supportive for the company or even for a freakin’ toy, you weren’t community-minded. Somewhere down the line, EF really became about quantity over quality, as if having people posting and talking about you was enough to drown out the negative and the cold, hard truth. Sadly, for a while, it was.

This should be a lesson to everyone. Treat your community, customers and employees like shit? It won’t work. Spread yourself too thin? And you’ll soon tear. Respond negatively to criticism or suggestions and the people who have a different vantage point will stop talking to you and start speaking up against you. Make enemies in the blogosphere, and people will tell others about what a little shit you’ve been.

Shortly before the announcement that all the staff had been fired, I received a PM as one a group of valuable members, asking me to stick around through some upcoming changes, I had no idea they’d be so extreme and, honestly, how can Fred expect the company to rebound in any way? As it stands, there’s nothing to stick around for. The community, the store are all in dire straights. The staff is gone. EdenFantasys is as good as dead, and if you think otherwise, you probably deserve to go down with the ship.

8 Comments


Make Money

Who Should Read Sex Toy Reviews

December 31st, 2011

Consumers.
Whether it’s your first and you have no idea which direction to go in or it’s your fiftieth and you want to know if a specific toy will work for you, reviews are helpful. Hands-on descriptions of sex toys and similar items are so important and can help you determine if a toy if for you or not. Plus, reviewers can include photos and images that give more detail and show things in reality unlike planned publicity photos with expensive cameras and photoshopping and extensive lighting.
Sexy toy haters.
One of the things I’ve learned about sex toys and sex toy reviewers from reading reviews is that we are normal people. We are your neighbor, teachers, boss or friend. Sure, some people have kinks that are further out and others lead alternative lifestyles. However, these are not devious, strange any enjoying sex toys are a healthy and normal things and analyzing them with reviews paints them in a light similar to every other consumer product.
Retailers.
Retailers who pay attention to what they do sell and have guidelines about what they don’t sell can benefit from reading reviews. If you simply want to know whether a product is truly luxurious or whether your consumer demographic would actually purchase a toy, read some reviews. Debating a new line to carry, check out some reviews. Want a unique angle for pitching toys to customers? I think you see where I’m going with this.
Sex toy manufacturers.
This one is a given but, many times, I feel like the creators don’t listen to me even if they’re the ones sending me toys. I’m not telling you to pull a toy from the shelves but if you do (I’m talking to you Papaya Toys!), I respect that you respect me and are listening. Maybe you’re not going to go that far but you’re going to release newer, better versions of your toys, like SI did with the WeVibe and reviews are going to show you room for improvement. I don’t think I’m alone when I say that you can pump out hundreds or thousands of products but if you keep making the same cheap toys and the same mistakes, we’re going to buy from other manufacturers.
(Potential) reviewers.
One of the awesome things about sex toy reviews, is we’re really developed a standard, unlike a lot of product industries. Reading reviews is one of the best ways to learn what other people want to know because we tend to write about the things we would want to know when we read reviews. Reading reviews can help you develop your voice, strengthen your writing skills and even make friends.

2 Comments


Why I do This

May 16th, 2010

And by this I mean: blogging, reviewing, chatting, posts on forums, Tweeting and otherwise participating in this corner of the blogosphere.

At first, it was purely about getting free toys and maybe a little about proving how awesome I am. I’m competitive like that. Yes, I have gotten a lot of free toys. So a quick thank you to EdenFantasys, Vibrator.com, Sextoy.com, Babeland, Good Vibrations, PinkCherry, TabuToys, AdultSexToys, SheVibe, Wet Inc, Liberator, TheAdultToyShoppe, Nexus, California Exotics, BetterSex, Lovehoney and Ophoria for sending me free shit. I appreciate it more than you know. But I’m not as greedy anymore. I’ve gotten enough stuff that it takes a little more for something to catch my eye or I’m better at gauging what will or will not work for me. I’ve also been able to buy or swap for a lot of toys and there’s very few things I really want which I haven’t gotten. In the past few months, I acquired both the Lelo Ina and Mona, Fun Factory Delight and a Liberator Throe.

So as much as I like contests, I can’t even find $300 worth of items I want to join this one being hosted by AdultSextoys.

Of course, that’s not the only reason I’m here. Another selfish reason for doing all of this is simply to get to know myself better. To explore my sexuality, to experience pleasure. I’ve done a great deal of this with the help of my husband, too.

But not all my reasons are selfish. I’ve learned a lot from being apart of this all. I thought I knew a lot but I didn’t. Maybe I knew more than some people and I certainly know more than some people now but the more I learn, the more I realize how much there is to learn, how much I really don’t know. The more I know, however, the more I feel like maybe there’s an activist inside me.

And I hope, although maybe it’s a silly hope, I give something to others. Like maybe I’m helping to spread knowledge or prevent a bad purchase.

I have to admit, I love the praise, the recognition. I like having rank at EF and seeing my numbers rise. I like the sheer amount of stuff I’ve written. I like looking at my hits and visitors and pagerank. I like it when someone mentions how I’m a tough reviewer and this is why she trusts my word. That kinda thing. I like praise and recognition. A lot.

I’m here because I’m made some awesome friends and spent countless nights laughing out loud in chat as we discuss sex toys, PR mistakes, crappy companies and good ones. As we joke about who belongs to whom and who is a bigger slut and just what that word means anyway.

I guess I’m here more for selfish reasons than not but here I am and I’ll probably be sticking around a while. You see, you people keep me sane. And busy, And smiling. Maybe you’re the reason I do this.

3 Comments


The Way I See It

March 26th, 2010

There have been so many posts in this corner of the internet lately which bitch about, well, just about everything. I think we all understand that sex is personal and people have a lot of gut reactions to things whether it be rape culture or cheating or corporate politics. And, far be it for me to say that people shouldn’t feel how they do or even that they should or should not post something on their own blogs but.. I bet that if we all spent a little more time focusing on what is right in our little corner of the web (and lives, in general), we might just feel a little bit better.

If there’s one thing I am learning, it is that our experiences are coloured by our attitudes. Certainly, there are many legitimately negative things in the world today and they do carry over into cyberspace but the opposite is also true. So before you stop reading because you think I am going to bitch about how everyone else is bitching, I’m not. That won’t get any of us anywhere. Instead, I’m choosing to see things through a different filter and you might be surprised how things appear.

For instance, I’ve happened to notice how freaking awesome it is to get free shit just ’cause I talk about it. So I’m pretty grateful to a bunch of companies who allow me to do that. I’m completely blown away by the response I get from actual manufacturers who care what I say about their products or companies who are interested what I have to say about their business or website. This reviewing and consumer interaction concept is something sort of foreign in many markets and I can respect that. Plus, I do get a lot of feedback from other consumers like myself. My reviews actually help people shop.

And, for whatever reason, people read this blog. They care about what I have to say and some of them even care about me as a person and what happens in my life. That? Is the bee’s knees. Dated cliches aside, I am truly appreciative of the friends I have made via this little blog o’ mine. This blog has even helped me earn money. In fact, I could pay for all my domains and hosting by affiliate commissions alone so I can actually say this site pays for itself.

But wait, there’s more!

My activity around these blogs and communities has also been an enlightening one. There is much to learn, so many different perspectives I’d never considered or even knew about to consider. There are so many opportunities to see thing from another’s point of view and to help spread the word. There is so much productive, helpful and eye opening discussion going on everywhere you look. Few other areas on the internet foster healthy communication that way.

It’s pretty cool to talk about sex all the time, too.

All things considered, there seems to be a lot of bright side to look at.

2 Comments


Here we are.. again

July 20th, 2009

1 year and 3 days ago I introduced myself to the world as Adriana Ravenlust. I had big plans, big ideas – like I always do. I don’t dream small. I dreamt of being the biggest and the best. I wanted to explore my sexuality, to let you journey with me. I wanted to talk about love more frankly than I have been able to for years. I wanted an identity through anonymity.

And I have achieved some of that. Yet, I cannot help but see how I fallen flat on my face as well. In so many ways I am not where I was. In so many ways, I am still.

I’ve traveled by plane from my home abroad to return to the states where I feel, perhaps even more-so, a stranger. And not even because I spent 2 years living across the world. I went from reviewing items and blogging about it in my spare time to nearly making it a career after saying good bye to my husband as he departed for his second deployment (he returns home in a few “short” weeks). I have spent those months in almost complete isolation, without a single friend to break the silence – except for you, dear reader, commenter, Tweeter, e-mailer. For a while, I felt a connection with a community in a way I had not connected for months, even years. I felt hopeful at the prospects. E-mails and comments and Tweets caused laughter, made it easier to survive the day.

Perhaps most surprising was the way that this blog actually helped to bring my husband and I closer together, maybe even lending a hand to mend a rift,the worrying about which would keep me awake at night.

I could not have expected those changes but even stranger, I could not have predicted what would stay the same.

Despite the fact that I wanted to reinvent myself in some ways, I have only succeeded in being me even more. I have resisted changed, disagreed with policies and argued vehemently over opinions, as I am wont to do. I am sure that I have made more than one enemy.

I have also been unable to prevent or stop feelings from bleeding over into this aspect of my life as well. Most importantly and relative to this blog is my dependence and desire in regards to recognition. While I enjoy reviewing and blogging and Tweeting more than I ever realized I would, I do not enjoy it nearly as much as I could on those days when I get lost in the shuffle. Perhaps it’s simply hard to stand out among the seemingly endless sea of sex toy reviewers. I am no Epiphora, no Sleeping Dreamer.

Maybe I have failed to cement myself as more than a sex toy reviewer as personalities such as Essin’ Em have done; although, I have tried and will likely continue to do so with articles, features and even a bit of erotica. It is entirely possible that no matter how I try, I just do not have what it takes, that I lack the edge to stand out in the crowd. It could be even more likely that in my zeal to be someone else, I forgot to be me and isn’t that, after all, the only absolutely unique thing I have to offer the world?

I probably just expect too much, in this, as I do all else, setting myself up for disappointment. It was folly to set my expectations so high (yet I did, do, will). I find it more appealing commiserate than to congratulate myself on this hallmark. I could be misguided, even in that.

Happy birthday, blog.

14 Comments


Make Money

Community

June 27th, 2009

There are many adult communities online but, unfortunately, the mere mention of of the word “sex” can cause a place to become the dredges of the internet so it can be difficult to find intelligent and open minded discussions about sexuality. Luckily, I have found a few and it’s interesting the overlap, and sometimes lack there-of, the member bases have. In the event that you are looking for a new or additional home on the web, try these places:

2 Comments


My Last Word

February 17th, 2009

..On the subject of AAGs crusade against sex toy reviews

Originally I didn’t give AAG’s post much thought. I thought it was snarky but passed it over until I read many posts which discussed how insulted some toy reviewers were. Then, I gave it another look over.

AAG doesn’t want to read so many reviews. She feels they are perhaps, inferior, to other type of sex blog content and she suggested not only that sex blogs should get back to that content but that this is the point of sex blogs. Some agree, others don’t. I like to read and write reviews myself. Reviews may be increasing in popularity, I can’t say. AAG has certainly been around longer than I had so maybe she is better equipped to notice this trend.

What I have noticed, however, is that the terms ‘sex blog’ and ‘sex bloggers’ have varied definitions. They umbrella personal stories, articles, sex tech, reviews, erotica, sexual health and more. Some bloggers simply get lumped into the group because they write about their lives and they simply happen to be sexual beings. What this means is there is no definition to sex blogging; it pulls from every corner and every angle and envelopes every aspect of life along the way so it’s virtually impossible to define a sex blog. Thus, I would think it’s impossible to say what a sex blog should be.

And that’s why we’re up in arms. AAG asserted what she thought a sex blog should be but she didn’t stop there. She decided her definition was right and implied that somehow the majority of the internet is in agreement but I don’t know if this can be true. After all, how many of us disagreed enough to speak up? A damned good portion. And what we have to say is “Hey, we’re sex bloggers, too!”

Truth be told, AAG has said she wasn’t talking about sex toy reviewers per se which confuses me because doesn’t that, in the end, only further imply that reviewers are a less important part of the sex blogging community? But I digress. It has been suggested that AAG was only discussing blogs which were more personal have become increasingly full of reviews. And, if this is supposed to be the case, then I think we can all agree AAG did a piss poor job or wording her blog.

The problem many of us see is that we do not have blogs to talk about our personal lives or write articles or erotica (I have dabbled in all three, though) but we blog for our reviews and we happened to be lumped in with the greater sex blog population and now our “sex blogger cards” are being revoked, apparently. Blogging is a personal expression; we all have the right to choose what we post. Of course, no one is going to stop because AAG stated her opinion, but we’re going to be miffed that she acted as though her opinion was fact.

The fact of the matter is, I will write what I want. I will read what I want. In the recent past, this has not been AAG’s blog as I have found her blogging to grow continuously away from what I want to read. Rather than bitch about it, I move toward the blogs I want to read which is what I think she should have done instead. I would never think I have the right to say that how she writes make her any less legitimate as a sex blogger because I recognize that the types of blogs she likes and the types of blogs I like are just several types of the sex blogs in the greater sex blogging community and an even smaller fraction in the overall blogosphere.

Don’t like it? Stop hanging around that corner. You don’t have to finish a book you hate or a movie which makes you uncomfortable. You’re not required to stay with an abusive partner. No one is forcing you to read sex toy reviews. There are plenty of other sex blogs to sate whatever appetite you have so go read them. If you are “dismayed” to see more reviews than “sexy writing” on a blog, perhaps you’re simply at the wrong type of blog or assuming erroneously about what the blogger is trying to do with his or her website.

In summary, there is no right way to blog – sexual or otherwise but posting an entry which alienates a vocal group of people probably isn’t the best way to go about it either. (And, yea, I might fall into that category now, too)

8 Comments


Respect, and how not to earn it

February 1st, 2009

A while ago (months, I guess) I became a member of TooTimid’s forums. I had found the site a while back when looking for sites which use sex toy reviewers (I applied, twice, and heard nothing back). I took a bit to get around to joining the forums and I found a fairly active community which was sex positive if not as contemporary as some. I enjoyed it, nonetheless.

After joining, I put my blog URL in my signature. I soon received a private message from the person who I assume is the site owner which said I could not have the link in my signature but it would remain in my profile. I was fine with this.

Recently, I went to update sometihng else my profile and realized my URL had been removed; I can only assume this happened back when I first joined and I had not realized it. I updated my information, added my URL back in and soon received another private message. The owner (again, my assumption) thanked me for being an active part of the community but said I could not have the URL in my profile and hoped I understood.

I did not and I very politely responded as such. I did not see why I could not link to my personal blog in my profile and, if he did not want that happening, he should edit the profile fields so it could not be entered. If he was worried about competition, I recommended increasing Too Timid’s reach and reputation as an online sex shop and community rather than being paranoid about personal blogs. I strongly suggested they reconsider what I think of as a ridiculous policy. I heard no response.

In fact, I have been suspended, without notification until “Dec 27 4746, 08:14 AM.” I can only assume that, by this time, I will be dead and Too Timid will be long gone as well. In fact, I doubt any humans will remain but I digress.

Rather than being mature, the powers that be chose to suspend an active and helpful member. I joined despite the fact that they ignored my requests to be a reviewer and gave my input to other members, helping them as I could. All I asked was to fill out a field in my profile which was, for lack of a better term, fill-outable.

This suspension really shows TooTimid’s true colours. This is not a company or site which supports community, in my mind. This is not how you spread the word of your company and make yourself viewed as a team player. This is not how you boost your reputation. No, this is how you alienate those who have the power to spread the word about your site (which TooTimid does seem to need; it’s not very well known despite the fact that it seems to have an active community and resources on its site). This is how you show that you are so insecure about what you’re selling that you must try to censor the mere mention of potential competition.

In fact, rather than ask how I think TooTimid might strengthen its public appearance or to do a link exchange, I was essentially banned without valid reason. It seems to me that not allowing for constructive criticism gets you nowhere fast. I can name quite a few historical figures who saw defeat because of this tactic.

Shortly before this happened, I was contacted by TooTimid on Twitter to be a reviewer (but no follow up contact was made). I know I was not the only one. I had thought it a step in the direction of community mindedness. However, after this, I must advise caution to anyone who might choose to review for or affiliate with Too Timid in any fashion. If this is how they treat an active community member, I am not sure how they would treat anyone else. If they is how they deal with a nonserious issue, I wonder what approach they will take with serious issues customers, reviewers and community members may have.

It’s no secret that I chose to stick by EdenFantasys after some mishaps on their part, because I feel there is much potential within that company and, ultimately, I think they try to be a community member. I cannot say the same for TooTimid and while I also cannot force anyone to decline an opportunity (nor would I think any less of anyone who does review with them), I can warn that TooTimid has a long way to go before they are a company I can respect.

12 Comments