Exchange-worthy

May 13th, 2010

Just curious what sort of issues will cause you to seek an exchange for a toy you’ve purchased or have been given to review? Forgive my lack of sentences but I am quite tired. d= I’ve only ever exchanged a product twice and I just shrugged it off both times. One was a Fun Factory toy which worked but made strange sounds. I was hesitant to exchange it but am not glad I did. The other was the Synergy which many folks have had problems with but I know that fault products sometimes happen. It’s just the way it is.

Still, I’m less likely to request an exchange on a product I’m reviewing than one I purchased. I recently gota replacement for my Throw from Liberator after I contacted them directly. I’m super glad I did because I was past the deadline to do it through EF and the Liberator people were awesome.

So what sort of things set you over the edge? What thinks will you live with? When do you or don’t you contact the retailer or manufacturer?


5 Comments to “Exchange-worthy”

  • Epiphora says:

    If it dies, certainly. Ummm, other than that, probably not much. I never know when a toy is “too loud.”

  • Sarahbear says:

    Same. I asked for a replacement for my throe because it started coming apart and fraying around the seams, which seemed an obvious sewing issue.

    If it breaks, and it’s not something I feel I caused, I’ll ask. If it is damaged or something probably.

  • Toys in Love says:

    We are pretty much always exchanging products we like, appreciate or in any other way care about or like. – If they become faulty or dies that is… Stuff we are rather indignant about we just toss. But yeah, if there’s a warranty we use it. – In that context though, it’s a handful of times maybe… We seem to be getting stuff that works 🙂

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